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Desired Skills:
- Understanding of B2B Sales and Lead Generation processes
- Familiarity with CRM platforms (Salesforce, or Zoho CRM)
- Strong data analysis and reporting mindset
- Excellent verbal communication skills (neutral or American accent preferred)
- Understanding of international customer engagement
- Knowledge of sales metrics, pipeline tracking, and data accuracy
- Target-oriented and proactive in driving performance
- Strong organizational and documentation skills
Job Description :
Core Focus:
Telecalling and lead generation for USA-based prospects to create qualified business opportunities for the Sales Team.
Resposibilities
- Conduct outbound calls to potential USA clients using an assigned database
- Generate qualified leads and maintain a healthy lead pipeline
- Manage all interactions, follow-ups, and updates through CRM tools
- Analyze lead data to identify trends and optimize outreach strategy
- Maintain accurate and up-to-date records of activities, conversions, and targets
- Prepare regular performance and lead reports for management review
- Collaborate with internal teams to ensure proper handover and alignment on leads
- Achieve weekly and monthly goals related to leads and conversion metrics
Strategy level tasks
- Work closely with the Sales and Marketing teams to refine lead generation strategy
- Gather insights from CRM data to improve campaign effectiveness
- Identify opportunities to enhance data quality and lead scoring accuracy
- Contribute to process improvements for customer outreach efficiency
Support the marketing manager to
- Increase overall qualified lead volume for the USA market
- Improve CRM utilization and reporting consistency
- Enhance sales conversion rates through stronger pre-qualified leads • Provide data-driven insights for performance tracking and strategy refinement
Qualification:
- Bachelor’s degree in Business, Marketing, or any related discipline
- 3-5 years of experience in inside sales, telecalling, or business development (international experience preferred)
Language Proficiency (If Any):
- English (Fluent; American/Neutral accent preferred )
- Preferred Certifications:
- Computer Proficiency & specifications:
Behavioral Competencies (ASK Framework):
- Analytical and data-driven mindset
- Strong planning and organizational skills
- Goal-focused and self-motivated
- Ability to manage multiple tasks and maintain accuracy
- Experience working independently in a fast-paced, target-oriented environment
- Excellent interpersonal and team collaboration skills
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